D&B’s ‘BUSINESS INFORMATION REPORTS’ delivers value at ‘JOHNSON CONTROLS’

D&B’s ‘BUSINESS INFORMATION REPORTS’ delivers value at ‘JOHNSON CONTROLS’

At Johnson Controls, they have been making buildings smarter since 1885, and their capabilities, depth of innovation experience, and global reach have been growing ever since. Today, they offer the world’s largest portfolio of building products, technologies, software, and services; they put that portfolio to work to transform the environments where people live, work, learn and play.

THE CHALLENGE:

With a busy commercial business, ‘JOHNSON CONTROLS’ needed a way to assess the credibility of customers in their portfolio more effectively. The Executive Management Team were clear with what they want to achieve: More business with credible customers and secure payment terms with others.


THE SOLUTION:

When Anoop Unnithan, evaluated the option of D&B’s ‘Business Information Report’ based on feedback from several customers, he chose to start with a segment of his team eventually consuming more reports to support the decisions making process for credit terms. D&B’s solution enabled his team to find updated information, thus ensuring all customer’s profiles are investigated thoroughly.


In terms of confirming organization and credibility data, D&B’s ‘Business Information Report’ provided Johnson Controls’ teams critical information needed to verify the eligibility and monitor customers for relevant signals.

D&B’s Business Information Report is simple; these reports help executives and business generation representatives gain fluency with the solution quickly so they could spend more time building business. When the Credit Control team has access to relevant and accurate data, they can move rapidly and identify risks they may have missed otherwise. D&B didn’t just give Johnson Controls more data; it provided the company with a partner that positively influences negotiations of credit terms'

THE RESULTS:

Through working with D&B, Johnson Controls has seen several improvements throughout its Credit Control department. The team can quickly research and conclude on credit terms as they have confidence that the company and industry information by D&B is accurate and relevant.