Shorten the Road from Lead to Customer
We ensure selecting the right prospects through our teams to conduct dedicated tele-calling activities by using our in-house database or your database to generate Leads/Awareness/Interest on your products & services.
Dun & Bradstreet employs agents with the right skill set in terms of personality, domain knowledge, motivation, languages, training. This allows us to identify and map the right agents to each project ensuring retaining customers for our clients and not losing them to their competitors.
Dun & Bradstreet is capable for a complete scheduling of the project with appropriate resource shifts to manage challenging deadlines while ensuring service quality. Our flexible, innovative and pro-active approach allows us to respond quickly to client needs and offer quick turn-around times.
The leads would be classified as Hot, Warm & Cold based on the BANT Criteria
B : Budget (The appropriate budget is available and the approximate value range)
A : Authority (Has the decision maker confirmed the interest)
N : Need (Is there a need for the product/service: Is the need genuine)
T : Time line (The decision timeline)
Quality Check on valid leads:
Dun & Bradstreet has a stringent program to ensure quality in work, process and systems. We create a dedicated project team (Project Manager+ Quality Check Team+ Account Manager) for each project to measure, evaluate and monitor quality of the leads.